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Martech Business Solutions Blog

Martech Business Solutions has been serving the Michigan area since 1988, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

What Are the Big Benefits that Outsourced Managed Services Give You?

What Are the Big Benefits that Outsourced Managed Services Give You?

Your IT team plays a crucially important part in your business machinations. However, many small and even medium-sized businesses may not have the in-house resources to effectively cover their needs. If this could easily describe your business, you might want to consider outsourcing some of your technology management needs to a managed service provider. 

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Managed Services Does a Great Job of Reducing Support Costs

Managed Services Does a Great Job of Reducing Support Costs

Cost is a massive issue for nearly every single business out there. You have to have a measured approach to investment to maximize the ability to create returns. One of the best ways for companies to do this in technology is to partner with a managed services provider. “Why?” you may ask. We go into three ways we can bring value in today’s blog. 

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Keep Your Users Happy with Managed Technology Support Services

Keep Your Users Happy with Managed Technology Support Services

Making IT decisions while balancing the user experience—including their complaints—can be exhausting. As a decision maker for your business, you have a budget to consider, as well as a timeline to manage. You’ll have to say no, which no one likes to hear, but it’s a necessary part of running your organization effectively.

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How to Protect Your Business from Cyberattacks

How to Protect Your Business from Cyberattacks

The other day, we talked about an assortment of security issues that could very well cause harm to your business if you aren’t prepared for them. We wanted to continue that conversation and discuss the things that you need to be sure are done so you are, in fact, prepared.

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Hybrid Work is a Great Option, Provided You Address the Inherent Risks

Hybrid Work is a Great Option, Provided You Address the Inherent Risks

Since the global COVID pandemic forcibly introduced many, many businesses to the benefits of remote operations, there has been an increase in interest in hybrid workplace operations—a combination of the standard, in-office operations with remote work all working in tandem. However, for all its benefits, there are some threats that hybrid work brings with it that need to be acknowledged as well.

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Are You Throwing Away Money on Your IT?

Are You Throwing Away Money on Your IT?

It’s easy to spend more money than necessary on your technology, especially in the business environment where there are so many frills, bells, and whistles that it’s difficult to know what you need. To help you stop wasting money on unnecessary technology, here are some of the most common places where businesses will waste IT capital.

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Get the Coverage You Need with Co-Managed Services

Get the Coverage You Need with Co-Managed Services

A reliable and skilled IT department is integral for the success of your business. If your IT team is burnt out, overworked, or dissatisfied, operations will suffer and your network will experience one IT emergency after another. Just as you expect your IT staff to use best practices, as a business owner, you need to manage your IT staff as best as you can in order to ensure that your network will operate at maximum efficiency.  

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Remote Help Desk Support Can Cut Down on Downtime

Remote Help Desk Support Can Cut Down on Downtime

Downtime can be deadly to a business in excess, and it is an unfortunate reality that businesses with poor technology maintenance practices experience more downtime than others. The more often your technology breaks down, the more you spend in wasted time and reactive maintenance, so it’s a best practice to take care of your technology before it becomes a liability. One tried and true way to do so is with some help from an outsourced provider to aid your help desk.

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The Things Your Company Gets Out of Superior Managed Services

The Things Your Company Gets Out of Superior Managed Services

When it comes to your business technology, you cannot overlook any of your expenses, including downtime and productivity. You’ll want to make sure that your team has the tools they need to be successful while also ensuring that those tools are maintained by professionals. Let’s examine how managed IT services can help you make this happen.

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Save Money and Get the Support You Need for Your Technology

Save Money and Get the Support You Need for Your Technology

It’s not easy managing office technology and business solutions. A lot of thought goes into their day-to-day upkeep, and small businesses often do not have the time or resources available to ensure their technology is properly maintained. What they don’t tell you is that you don’t have to do all of this yourself. You can easily outsource these responsibilities to a managed service provider.

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For Better IT Management, We Have Some Strategies for You to Try

For Better IT Management, We Have Some Strategies for You to Try

If your business is like other small organizations out there, it might struggle with managing and maintaining its technology, from servers and workstations to networking components, to mobile devices and beyond. If you just can’t seem to keep up with the demands of technology management, read on—we have some great tips to help you better manage the workload.

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Managed IT Services is Right for Any Business

Managed IT Services is Right for Any Business

Technology management is something that a lot of businesses struggle with, especially small businesses that already have many employees fulfilling many different roles and taking on additional responsibilities. Managed IT services give businesses who struggle with technology management a way out by providing access to top-notch services designed with the small business in mind.

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WARNING: Log4j is a Serious Threat to Nearly Every Business

WARNING: Log4j is a Serious Threat to Nearly Every Business

A critical, widespread vulnerability was just discovered, and this one is a very big deal. In fact, Log4j is one of the worst vulnerabilities we’ve seen, period. Your business needs to be aware of it, and you absolutely need to take measures to prevent it.

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The Value of Managed IT Starts with Our Technicians

The Value of Managed IT Starts with Our Technicians

Business technology isn’t going to be a strength of your business if it isn’t properly maintained. Unfortunately, most modern businesses can’t commit the time and resources necessary to do this on their own. This is why partnering with a managed IT services provider brings great value. This value wouldn’t be possible, however, without trained and experienced technicians. Today, we thought we’d take a closer look at the people that deliver that value.

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Troubleshoot Your Technology Problems Better with These 5 Suggestions

Troubleshoot Your Technology Problems Better with These 5 Suggestions

When you experience technical difficulties, do you have a process in place to make sure that the problem is resolved in a timely fashion? This process is known as troubleshooting, but it can be a lengthy process when pulled off correctly. Let’s make sure that your staff are all on the same page with the five critical steps of troubleshooting any problems your business encounters with technology.

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Don’t Let Break-Fix Technology Maintenance Hold Your Business Back

Don’t Let Break-Fix Technology Maintenance Hold Your Business Back

When you think about technology maintenance, how often do you tend to address issues with your infrastructure? Do you wait for something to go wrong before addressing it? If so, you are going about technology maintenance all wrong. When you take this break-fix approach to your IT infrastructure, you run the risk of serious complications that could result in expensive downtime and costly repairs.

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You’ll Want to Avoid These 3 Technology Choices

You’ll Want to Avoid These 3 Technology Choices

There is no greater tool for your business’ success than the technology it uses, at least in theory. If you want to maximize the value you get from your technology, you need to make the correct decisions, which is easier said than done. Let’s go over some of the things to not do with your business technology.

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The Key to Small Business Stability is Managed IT Services

The Key to Small Business Stability is Managed IT Services

Even though technology can provide some incredible returns on your investment, many businesses struggle with managing and maintaining it properly. Small businesses in particular have more restrictions placed on them compared to major enterprises, especially in regards to budget, workforce, or workspace. How can small businesses stay competitive against companies that have so many more resources available to them? Managed services is an ideal solution, and one that can at least alleviate some of the challenges that come from technology maintenance.

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Managed Services Represent Immense Opportunities for Small Businesses

Managed Services Represent Immense Opportunities for Small Businesses

For small businesses with a more limited budget and access to resources, technology management can be a major pain point. Fortunately for these small businesses, they have access to a tool that allows them to compete with larger organizations: managed IT services. A managed service provider can help a good small business become a great small business, and it all boils down to the way that technology is managed.

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(248) 844-8250

30233 Dequindre Rd
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Madison Heights, Michigan 48071

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